TeleCaller Services That Speak Your Brand’s Voice
At Universal Mediaa, we provide specialized TeleCaller services that go beyond just making calls—they build conversations that convert. Whether you’re targeting new prospects, nurturing existing leads, or offering post-sale support, our trained telecallers act as the voice of your brand with professionalism, clarity, and empathy.
Our approach blends strategic scripts, industry knowledge, and CRM integration to create results-driven calling campaigns for every stage of the customer journey.
Our Offerings Include:
- Outbound Calling: Lead generation, appointment setting, surveys, and feedback collection.
- Inbound Support: Prompt response to inquiries, customer assistance, and service resolution.
- Multilingual Capability: Regional language fluency to connect authentically with diverse audiences.
- CRM Integration: Real-time updates, call tracking, and data reporting for performance analysis.
- Dedicated Teams: Trained telecallers assigned based on your industry and campaign objectives.
With a focus on quality interactions and measurable outcomes, we help you build customer trust, increase conversions, and scale outreach—one call at a time.
📞 Need support for campaign execution too? Explore our Missed Call Alert and RCS SMS services for 360° communication coverage.