A WhatsApp Bot is a chatbot or software program you can use specifically on the popular messaging app WhatsApp. A WhatsApp Bot enables you to initiate conversational commerce and manage customer issues. You get to provide your customers with support on a platform they use and respond to their questions right away. This helps you to engage with customers. You also save your customers time by answering questions or confirming appointments in real-time, which helps to improve the customer experience.
What can you do with a chatbot & autobot service?
Send Notifications on WhatsApp
- Send shipping updates, delivery reminders, payment reminders and other notifications on WhatsApp using our APIs
Support Customers on WhatsApp
- Allow your customers to talk to you on their favorite messaging app with multi-agent customer support tool
Benefits of Whatsapp chatbot and autobot services
High Open Rates
- Over 98% open rates
Better Read Ratio
- Messages are read within 5 seconds
- Brands have a better recall
- Supports Images, Videos & Rich Buttons
Higher Response Rate
- High response rates, better experience